Frequently Asked Questions

Most frequent questions and answers

Infrared is a type of energy and 100% natural. The sun generates infrared heat through the combustion of gases, and the infrared energy passes heat directly through space to warm the surface of the earth. When infrared waves touch a surface, heat energy is released regardless of the surrounding air temperature so even on a cold day, objects and people are warmed by the heat radiated by the sun.

Although infrared energy is powerful, it is so safe that it has been used in hospitals for decades to warm newborns.

No. Steam room heat is produced by rocks that heat the air, which raises your bodies surface temperature. Users often find this to be an uncomfortable experience because they are unable to breathe or withstand the treatment for a lengthy period. Unlike steam rooms, infrared saunas heat objects not air, making the procedure comfortable and deep penetrating to remove harmful toxins at a cellular level. Some of these toxins and heavy metals include mercury, lead, aluminum, and nickle. Toxic metals enter your body through eating, drinking, inhaling toxic emissions, and skin contact. Far Infrared Saunas (also known as thermal energy) penetrate up to 1- 2 inches below your skin to revitalize your cells and detoxify. Without a deep SW3AT, most of these metals sit in our bodies, causing adverse effects down the line.

Plan to arrive 10 minutes before your session time starts. After completing our one-time waiver, you will be escorted into your private suite. Your session is 45 minutes long, and you will have 10 minutes after your session ends to dress and vacate the room. Each room is equipped with a towel cooler for you to freshen up. It is recommended you drink at least 8 ounces before and at least 16 ounces after your session. Complimentary water is provided inside your suite for your convenience.

Feel free to wear loose/tight fitting clothing, a bathing suit, or just undergarments. Please make sure to wrap yourself in the towel provided. We also sell sauna compression shirts for a more intense SW3AT!

Open the door to the sauna to allow fresh air inside. The sauna will cool down quickly once the door is opened. If you continue to feel uncomfortable after a few minutes, please discontinue your session, slowly vacate the sauna and sit down outside of the sauna for a bit and slowly sip water to rehydrate your body.

 

The more time you spend in the sauna, the better because most of us do not SW3AT enough! With daily use of antiperspirants and lack of cardio, we stop our body from needed perspiration. With that said, the frequency will depend upon your health and wellness goals. We recommend at least two (2) times a week and 4-5 times for more aggressive results. If on a weight loss or detox plan, four (4) times a week is recommended. Infrared sauna therapy is also ideal after massage or chiropractic visits. We limit each client to ONE session per day.

No, we do not provide showers because your body is still releasing toxins after your sessions end. We recommend not showering for up to an hour and using the restroom after your session to ensure maximum release of toxins. The rooms are equipped with cool towels to refresh. We recommend that you bring fresh clothing and/or undergarments to change into after your session.

You must be 18 or older to utilize the saunas. Minors 16 and up are welcome if accompanied by a parent/guardian via a tandem session and must sign a separate liability waiver. 

Street parking is available in the downtown area. There is a municipal parking lot behind the building that can be used with the ParkMobile App and a lot on Christopher Columbus Blvd. In Hoboken, it is recommended you give yourself extra time to find street parking or use public transportation as we are one block from the PATH and lightrail.

The saunas are cleaned between each client. In the past, we used all natural products when cleaning since the extreme heat inside the saunas kill bacteria but since the onset of the COVID-19 we have transitioned to chemical disinfectants to ensure we maintain the safety of our clients. We also use a UV wand in each sauna between clients as an additional measure. At the end of the day, each sauna undergoes a thorough cleaning for the next day.

We encourage the silence and relaxation infrared saunas provide! But electronics are permitted inside the saunas as Infrared heat will not damage them. We ask that you, please use headphones so that other clients are not disturbed in their sessions and/or abide by the bluetooth volume policy. SW3AT Sauna Studio is not responsible for electronics damage from moisture.

If you are unable to make your appointment, please cancel at least 24 hours prior via the online system or by calling the studio. Appointments that are not canceled in this manner will be charged 50% of the session cost.

At SW3AT we are taking COVID-19 very serious. In the past, we used all natural products when cleaning since the extreme heat inside the saunas kill bacteria but since the onset of the COVID-19 we have transitioned to chemical disinfectants to ensure we maintain the safety of our clients. We also use a UV wand in each sauna between clients as an additional measure. The UV technology is also used throughout the day on touch surfaces. Staff are required to wear mask as well as the clients (unless in their suite). A barrier has been installed at the front desk, and we are a cashless establishment. We also are not taking walk-in’s at this time to reduce traffic in the waiting room. We have hand sanitizer and masks upon entry for those who require it. We are taking all of the necessary precautions to make sure SW3AT maintains it’s cleanliness standard and assist in the fight against COVID-19.

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You must be 18 or older to utilize the saunas. Minors 16 and up are welcome if accompanied by a parent/guardian via a tandem session and must sign a separate liability waiver.

Good (morning/afternoon), I am more than happy to assist you with your booking. The easiest and fastest way to receive the assistance you need is by phone, which you can find both shop numbers below. Give us a call, and any one of our staff members at either shop can help you with anything you may need. If email is your preference, we can assist you here but ask that you are patient as our shop staff are busy servicing clients!

Our infrared sauna causes the body’s core temperature to increase, which increases our heart and metabolic rate, which burns upto 900 calories, similar to a light jog.

Unfortunately, no. We are a cashless business and only accept cash in reference to our staff receiving tips.

Unfortunately, we do not control the ClassPass policy or schedule as they are a third-party entity. Please refer to ClassPass in any situation that requires canceling or rescheduling. However, if you are to book through our website www.SW3AT.com we could better assist you and provide you with the flexibility you need for situations like today. I apologize that we at SW3AT couldn’t help you in this matter. Feel free to reach back out if you have any additional questions.

Yes, however studies and vigourous testing shows that infrared saunas have very low EMF and is almost undetectable.

Hi (Client Name), Thank you for the email. You can purchase a gift card directly from our site via the clickable link on the home page www.SW3AT.com. You can also purchase gift cards on the MINDBODY app, but I think you’ll find this way is much easier. We also have physical cards in either shop, and you can walk in at any time and purchase it. I hope this helps; if not, give us a call at either shop location. Have a great day & thank you for your business!

Red, Blue, White, Yellow, Lavendar, Green, Light Blue

Yes, we have a year long membership contract that is charged month to month. You can find them on our site and labeled as “Vibe I, Vibe II, Vibe III, and Vibe IIII”.

If you cannot abide by the rules we have in place our professional staff members will kindly make a note of it in your account and after the second infraction you will no longer be welcomed/banned. Going over your session time can impact other clients session time creating a toxic atmosphere. At SW3AT we are all about great vibes!

All major credit/debit cards and no cash payments!

Thanks for your interest in celebrating your event at SW3AT. Booking the studio is truly an exclusive experience! Your spa party allows full access to the studio, and we do not book any other sessions during that time. Our basic package is as follows:

•3 hours long
•Unlimited access to all of the suites/saunas
•A masseuse for the duration of the party
•Bottomless mimosas
•Max 12 guest

Cost = $1500 + Tax You are also welcome to bring food and/or a cake at no extra charge.
We can, of course, customize your package if you have additional needs/desires. For example, we can include any of our add-ons to your package (i.e., CBD aromatherapy, halotherapy, eucalyptus) or additional hours if you want the party longer. We can even arrange services like a photo booth or decor/balloons. We can make it as simple or intricate as you would like. Our goal is to promote wellness paired with relaxation & FUN. I look forward to hearing your response and ideas. Warm Regards, The SW3AT Squad

-Medication

-Children

-Elderly

-Cardiovasicular Actitivty

-Alcohol

-Diseases that affect ability to SW3AT

-Prone to Bleeding

-Menstration

-Heat sensitvity

-Fever

-Joint Injury

-Implants

-Pace Maker

(If anything referenced above is applicable to you, we recommend you consult your doctor in case of any medical concerns!

Group salt room sessions allows upto three random or known friends to book our salt room session for a relaxing environment while receiving salt therapy stress free.

– It Improves lung function – Clears pollens, pollutants, toxins, bacteria, and viral causing agents from lungs and nasal tracts – Opens up airways to improve breathing and allow for a better night’s sleep – Reduces symptoms of allergies and breathing issues

The JC Salt Room location is currently under renovation which the date of completion is TBD, however in the meantime you can enjoy our Salt Room that is fully functional at our Hoboken.

Salt room sessions are 25 minute sessions and are booked every 30 minutes.

Our salt room is active! This means we have a halogenerator that fills the space with salt particals for a more intense therapy session.

Yes, however in order to do that the person you will be sharing your membership sessions to, has to have a mindbody account with us.

Our sauna’s are Near Infrared (NIR).

No. 135 is the recommended heat temp to allow the body to receive optimal results and is also the safest temperature point.

When you book via ClassPass and want to bring a friend, simply call ahead so our staff can have your suite setup prior to your appointment and charge you appropriately for the add on!

Heat packs are available to everyone without the commitment and is packed with a lower discount then our offered Single Session price, where as Vibe memberships offer a larger discount and is a yearly contract that is paid monthly and provides peace of mind knowing you have available sessions to use every month. Vibe memberships are open to everyone but is recommended for our clients who do 5 or more sessions per month.